OPULA PRIVACY POLICY

Effective Date: 01/01/2026

At OPULA COLLECTION, your privacy is a priority. We are committed to protecting personal information and ensuring transparency about how it is collected, used, and safeguarded. By using our website, products, or services, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information to provide a personalized, secure, and elevated customer experience.

Personal Information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely by our payment partners)

Non-Personal Information:

  • Browsing data, such as pages visited and time spent

  • Device type, browser, and operating system

  • Referral sources and website interactions

Social Media Information:
When you interact with our social media channels, we may collect information according to the platform’s privacy settings.

2. HOW WE USE YOUR INFORMATION

OPULA COLLECTION uses your information to:

  • Process and fulfill orders

  • Communicate order status, updates, and exclusive offers

  • Personalize your shopping experience

  • Improve website functionality and user experience

  • Conduct analytics and marketing insights

  • Comply with legal obligations

We do not sell or rent personal information to third parties.

3. DATA SHARING & THIRD PARTIES

We may share personal information with trusted third parties to:

  • Fulfill orders (carriers, payment processors, fulfillment partners)

  • Provide marketing or analytics services

  • Comply with legal obligations or protect our rights

All third-party partners are vetted for data security and confidentiality.

4. COOKIES AND TRACKING TECHNOLOGIES

OPULA COLLECTION uses cookies and similar technologies to:

  • Enhance website performance

  • Understand user behavior

  • Personalize content and marketing

  • Track website analytics

You may manage or disable cookies via your browser settings, though some features may not function optimally.

5. DATA SECURITY

We implement strict administrative, technical, and physical safeguards to protect your personal information.
However, no system is completely secure; by using our services, you acknowledge the inherent risks of data transmission online.

6. DATA RETENTION

OPULA COLLECTION retains personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer service

  • Comply with legal requirements

  • Maintain historical records for business purposes

After this period, data is securely deleted or anonymized.

7. YOUR RIGHTS

Depending on your location, you may have the following rights:

  • Access or request a copy of your personal information

  • Request correction or updates to your information

  • Request deletion of your personal information

  • Opt out of marketing communications

To exercise these rights, contact clients@opulacollection.com.

8. CHILDREN’S PRIVACY

OPULA COLLECTION does not knowingly collect personal information from individuals under the age of 13. If we become aware of such information, it will be promptly deleted.

9. INTERNATIONAL USERS

If you access our website from outside the United States, your data may be transferred and stored in accordance with U.S. law. We comply with applicable international privacy regulations, including GDPR where required.

10. CHANGES TO THIS POLICY

OPULA COLLECTION reserves the right to update this Privacy Policy at any time. The updated version will be posted with the effective date, and continued use of our website constitutes acceptance.

11. CONTACT INFORMATION

For questions, concerns, or requests regarding privacy, please contact:

OPULA COLLECTION
Email: clients@opulacollection.com

At OPULA COLLECTION, privacy is not just a policy—it is part of the integrity, trust, and exclusivity that defines our house.