We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For our US clients, we also offer flexible payment installments via Klarna and Afterpay.

To ensure our clients receive their acquisitions as quickly as possible, we begin processing orders immediately. Please contact our concierge within 1 hour of placement if you require a modification. Once an order has been dispatched, it cannot be canceled but can be returned following our Returns Policy.

Our footwear is proudly Handcrafted in Italy by master artisans using heritage techniques. Our apparel and accessories are designed in-house and manufactured in specialized ateliers that meet our rigorous standards for quality and ethical production.

Detailed measurements for all categories can be found on our [Size Guide]. Our Italian-made footwear typically follows European sizing. If you are between sizes, we recommend selecting the larger size for a more comfortable fit.

As a brand focused on exclusivity and sustainability, we often produce items in limited runs. You can sign up for "Back in Stock" notifications on the product page, or contact our concierge to inquire about future releases.

Yes. Opula Collection offers global shipping. Shipping costs and delivery timelines are calculated at checkout based on your destination. Please note that international orders may be subject to local customs duties and taxes.

• Domestic (USA): 3–5 business days for Standard Shipping; 1–2 business days for Express.

• International: 7–14 business days depending on the destination and customs processing.

We offer a 14-day return window from the date of delivery. Items must be in their original, unworn condition with all tags and premium packaging intact. Please note that for footwear, we only accept returns if the soles are in pristine condition (we recommend trying them on a carpeted surface).

We offer complimentary exchanges for different sizes on all domestic orders. Please email concierge@opulacollection.com to reserve your new size and receive a prepaid return label.

Specific care instructions are available on the [Materials & Care] page. Generally, we recommend professional dry cleaning for tailored apparel and the use of cedar shoe trees for our leather footwear to maintain their silhouette.

We believe that true luxury is sustainable by nature. By focusing on "Slow Fashion"—high-quality materials and timeless designs—we encourage our clients to buy fewer, better pieces that last for years rather than seasons. We also work exclusively with manufacturers who provide fair wages and safe working conditions.

Our Concierge is here to help. [Contact Us]